Culture Card - The Children's Guild

Culture Card

Tuesday - September 10

Culture Card Message of the Day

Foundational Beliefs 5 of 5

A child-serving organization is more than a host for the professions. It is a critical component for transmitting values and fostering growth.

Policy of the Day

Professional Boundaries Reminder
Sometimes we build connections with youth through sharing our experiences. Disclosure should be used with purpose. Before disclosing personal information, ask if this information could be triggering? Is it about the student or me? Does your sharing of information have a reason or purpose?

The Scoop

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Wednesday - September 11

Culture Card Message of the Day

The Nine Wisdom Principles - The Personal Values - What are the values needed to access personal growth? Care

As an organization and as individuals, we need to care.

Policy of the Day

Professional Boundaries Reminder
If a child becomes overly friendly to you, report that to your supervisor. Your supervisor will help you to identify a way to respond.

The Scoop

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Thursday - September 12

Culture Card Message of the Day

The Nine Wisdom Principles - The Personal Values - What are the values needed to access personal growth? Contribute

Caring does not exist without action.

Policy of the Day

Professional Boundaries Reminder
At work, you may notice a youth needing shoes, food, school supplies, etc. Before offering to share or buy an item, please remember that if you do something for one child, you must be prepared to do it for all. Talk about the need you see with your supervisor before acting on it. Your supervisor will guide you on how to respond.

The Scoop

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Friday - September 13

Culture Card Message of the Day

The Nine Wisdom Principles - The Personal Values - What are the values needed to access personal growth? Commit

Contribute consistently over time.

Policy of the Day

Professional Boundaries Reminder
We know that sometimes youth and families show appreciation to us through gifts. Accepting gifts or items from clients can be a sticky situation. If you receive a gift from a youth or caregiver, please talk with your supervisor about how to proceed.

The Scoop

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Saturday - September 14

Culture Card Message of the Day

The Nine Wisdom Principles - The Life Skills - What are the skills needed to achieve growth? Vision

The ability to see what can be.

Policy of the Day

Professional Boundaries Reminder
Sometimes the children and youth in our care ask us to keep a secret and promise not to tell anyone. As a professional, explain to the youth that you appreciate their trust but can't make that promise. Relay that we have to ensure they are safe. If you are unsure of what to do with the information the youth has shared, talk with your supervisor.

The Scoop

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Sunday - September 15

Culture Card Message of the Day

The Nine Wisdom Principles - The Life Skills - What are the skills needed to achieve growth? Courage

Pursuing a vision despite adversity.

Policy of the Day

CELL PHONE USE
When driving, the policy for cell phones is hands-free use only with the camera off. This policy complies with Maryland and the District of Columbia laws. Please do not use the camera and always follow hands-free laws.

The Scoop

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Monday - September 16

Culture Card Message of the Day

The Nine Wisdom Principles - The Life Skills - What are the skills needed to achieve growth? Will

The relentless application of courage toward a vision.

Policy of the Day

Cell Phone Use Policy Reminder
If you are stopped for a moving violation while participating in a Guild meeting, you will not be reimbursed by The Children's Guild.

The Scoop

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Tuesday - September 17

Culture Card Message of the Day

The Nine Wisdom Principles - The Growth Process - What is the process through which growth occurs? Struggle

Growth requires struggle and sacrifice.

Policy of the Day

Cell Phone Use Policy Reminder
If an important meeting is scheduled during a time you know you will be commuting, please consider your level of attentiveness and participation before accepting. Your safety is the first priority.

The Scoop

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Wednesday - September 18

Culture Card Message of the Day

The Nine Wisdom Principles - The Growth Process - What is the process through which growth occurs? Transformation

Growth requires a change of thinking and behavior.

Policy of the Day

PERSONAL PROPERTY AT WORK
Personal property that an employee brings into the building is the employee's sole responsibility. Items in plain view of your parked vehicle on Children's Guild property are considered your personal property. Remember to keep medications, valuables, and personal items locked up while at work.

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Thursday - September 19

Culture Card Message of the Day

The Nine Wisdom Principles - The Growth Process - What is the process through which growth occurs? Enlightenment

A broader awareness of the responsibilities and moral obligations of a successful life.

Policy of the Day

NO SMOKING/VAPING
The Guild programs, buildings, and grounds are smoke and vape-free environments. Smoking is prohibited within 50 feet of any Guild location.

The Scoop

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Friday - September 20

Culture Card Message of the Day

Workplace Expectations Norms Not Rules

Understand the situation and act in alignment with the foundational beliefs and values of the organization.

Policy of the Day

DRUG-FREE WORKPLACE
The Guild is a drug-free work environment. Illegal drugs are not permitted on the property or in any school or building. Individuals under the influence of a substance during the work day will be reported to Human Resources immediately.

If an employee has medication that they need to take during the work day, they should have an active and current prescription. Medication must be kept locked up at all times, including over-the-counter medicines.

The Scoop

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Saturday - September 21

Culture Card Message of the Day

Workplace Expectations Spinning Plates

Often we must manage a myriad of tasks with insufficient time and resources.

Policy of the Day

Drug-Free Workplace Resource Reminder
The Employee Assistance Program (EAP) is available to support staff if you are dealing with addiction. You can contact them via telephone at 1-800-311-4327; TDD: 1800-697-0353; or online at guidanceresources.com.

The Scoop

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Sunday - September 22

Culture Card Message of the Day

Workplace Expectations Make the Impossible, Possible

We come to know our true potential when we are pushed to the brink of the impossible.

Policy of the Day

DIVERSITY, EQUALITY, INCLUSION
We are inclusive of all cultures, religions, orientations, etc. Those attributes make you unique. If you have been made to feel like you don't belong here, let your supervisor know. Every employee is empowered to belong.

The Scoop

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Monday - September 23

Culture Card Message of the Day

Workplace Expectations Change is Constant

Expect change because we live in a dynamic environment that calls for constant re-evaluation of decisions and assumptions.

Policy of the Day

PROFESSIONAL BEHAVIOR/HARASSMENT/BULLYING IS NOT WELCOME
The Guild is a harassment and bully-free zone. All employees should feel safe and work in an environment without harassment or bullying.

We encourage our employees to be tolerant of our differences, learn more about those we work with, and educate themselves about a culture they may not know. All employees have the right to be seen, heard, and valued. Please contact the TCG Cares Line if you have experienced bullying, harassment, or discrimination.

The Scoop

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Tuesday - September 24

Culture Card Message of the Day

Workplace Expectations Decide! Then Re-decide!

Have the courage to change when you have new information.

Policy of the Day

MEDIA AND PUBLIC RELATIONS
The Media Relations department is the official spokesperson for the Guild. If you know of an outreach opportunity or have been contacted by a news outlet, please contact Media Relations.

The Scoop

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Wednesday - September 25

Culture Card Message of the Day

Workplace Expectations Own It!

When addressing the problem, start with yourself.

Policy of the Day

SOCIAL MEDIA
Social media use at work should be limited to the business of The Children's Guild. Personal use of social media outlets is not permitted.

The Scoop

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Thursday - September 26

Culture Card Message of the Day

Workplace Expectations Talk the Talk & Walk the Walk

Model the organization's beliefs and values in your work.

Policy of the Day

Social Media Policy Reminder
A reminder, your personal social media can be accessed by lots of people. Your social media account should not contain audio, video or pictures of youth or items with personal identifying information of youth enrolled in our Children's Guild programs.

The Scoop

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Friday - September 27

Culture Card Message of the Day

Workplace Expectations A Master Teacher and a Master Learner

Seize the teachable moment and model an insatiable quest for knowledge and continuous improvement.

Policy of the Day

SUSPECTED CHILD ABUSE
Because we are an organization serving children and families, all employees are mandated reporters of known or suspected neglect and abuse. If you suspect a youth/student in our care or an employee is an abuse or neglect victim, report it to your supervisor immediately. They will assist you with communicating the concerns to the proper authorities. Student and employee safety is our number one concern.

The Scoop

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Saturday - September 28

Culture Card Message of the Day

Workplace Expectations Value Mission, Not Recognition

Contribute to a cause larger than yourself without expecting personal recognition.

Policy of the Day

WORKPLACE VIOLENCE
See something, say something. Everyone needs to be vigilant. Report cars that don't belong and make sure visitors are wearing badges that can make them easily identifiable.

The Scoop

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Sunday - September 29

Culture Card Message of the Day

Workplace Expectations Quality Counts

Your reputation and that of the organization depend on the quality of your work - improve it until it is right

Policy of the Day

CLEANING
Scheduled facility-wide cleaning is essential to infection control and is managed by Operations. Each campus has a designated person to continuously mitigate the potential spread of viruses through cleaning and disinfecting bathrooms and high-touch areas throughout the day.

The Scoop

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Monday - September 30

Culture Card Message of the Day

Workplace Expectations Our Work is Meaningful and Fun!

Working where our talents and passions lie brings joy and enriches life.

Policy of the Day

Cleaning Reminder
Help us keep germs at bay by wiping down commonly used items regularly. This includes desks, phones, keyboards, etc. They carry the most germs and can reduce seasonal illnesses and viruses.

The Scoop

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Tuesday - October 1

Culture Card Message of the Day

Workplace Expectations There is No Growth Without Struggle!

Positive changes are attained through sacrifice and self-discipline.

Policy of the Day

VISITOR POLICY
Visitors will be limited and must be pre-approved by a supervisor to enhance the safety of children and staff. Visitors must enter the building through the visitor-only access points. They will be screened by administrative staff, follow sign-in procedures, and wear a visitor badge the entire time they are in the building.

The Scoop

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Wednesday - October 2

Culture Card Message of the Day

Workplace Expectations 1 + 1 = 3

We are better together.

Policy of the Day

Visitor Policy Reminder
Remember, your visitors are your responsibility. They require supervision and may only go to areas where HIPAA will not be violated.

The Scoop

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Thursday - October 3

Culture Card Message of the Day

Workplace Expectations Say No With Compassion

Develop the courage to deliver a difficult message with respect and compassion and then do it.

Policy of the Day

REMOTE WORK POLICY
If you are eligible and approved to work remotely. In that case, you and your supervisor will develop a work schedule tailored to your needs and the needs of The Children's Guild. 

The Scoop

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Friday - October 4

Culture Card Message of the Day

Workplace Expectations Make the Covert, Overt

When there are unstated issues, bring them to the surface for discussion.

Policy of the Day

Remote Work Policy Reminder
When working from home, work is an extension of your office. Be mindful of your presentation on camera. A virtual background and headphones are recommended if your workspace is not private.

The Scoop

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Saturday - October 5

Culture Card Message of the Day

The Children's Guild Purpose

To serve children not achieving their full capability in academic, emotional, social or life skills by establishing programs and discovering more effective methods to promote growth and change in the levels of achievement of those we serve.

Policy of the Day

HIPAA
Information about our Children's Guild children and students, their school, disability, and medical and mental health records are all protected health information. This information can only be shared with others directly involved with that individual child or student and by a specific signed release.

The Scoop

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Sunday - October 6

Culture Card Message of the Day

The Children's Guild Our Mission

The Children’s Guild provides individualized transformational experiences for children, families, and communities to thrive. 

Policy of the Day

HIPAA Policy Reminder
The most significant breach of HIPAA is something that happens every day. Casual conversations in open areas. Remember to move to a private place to discuss student and client concerns.

The Scoop

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Monday - October 7

Culture Card Message of the Day

The Children's Guild Our Vision

We envision generations of children, healthy families, and thriving communities.

Policy of the Day

HIPAA Policy Reminder
You have a student or client in your office, the phone rings, and you continue to talk about another student or client to the person who calls. HIPAA has just been breached, so be mindful. Call the parent or teacher back at a later time.

The Scoop

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Tuesday - October 8

Culture Card Message of the Day

Our Core Values 1 of 6 - Innovator

We believe our duty is to create an environment for innovation and transformational experiences to better serve children, families, and communities.

Policy of the Day

HIPAA Policy Reminder
HIPAA applies to staff information as well. All personal and medical information about a staff member is also protected by HIPAA. If a staff member confides information to you about their health, please keep it private. HR can only release personal data by the release as well.

The Scoop

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Wednesday - October 9

Culture Card Message of the Day

Our Core Values 2 of 6 - Hope

We believe that kindness and compassion are fundamental to remaining a continual source of hope for our children.

Policy of the Day

HARASSMENT:
The Children's Guild believes that all employees and students/youth/participants, regardless of perceived sexual orientation/gender, gender identity/expression/race/ability/age, deserve the right to be free of discrimination or harassment. If you feel someone is harassing you, contact the TCG Cares Line.

The Scoop

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