Marketing Support  – FAQ

We’ve made some changes to how we handle marketing services. Below are some common questions and answers to help guide you through these updates.

What’s happening with Sharon G. Donatelli’s consulting role?

Sharon is now a partner at Think Systems, Inc.
As of December 1, 2024, she will continue supporting her current school programs through FYE25 under this new affiliation.

How is marketing support changing?

Starting January 1, 2025, TCG Marketing will take over most marketing services in-house.
CSG Creative will no longer provide general marketing, PR, media relations, or public relations manager services.

What marketing services will TCG Marketing manage?

TCG’s marketing team (Liesa Ross, Mary Lankester, Stacy He) will now handle the following services:

• Copywriting and editing
• Photography/videography and editing
• Social media management and reporting
• Website updates and reporting
• Graphic design and production

How do I request marketing support?

Here’s how to get in touch for different needs:

• For general questions: Email [email protected]
• For campaign/project details: Contact Liesa Ross at 443-946-7820 or [email protected]
• For official marketing requests: Submit a Marketing Request Form on the TCG Staff Resource Page.

What are the lead times for marketing requests?

Make sure to submit your requests early! Here are the minimum lead times:

Who are marketing team contacts?

• Liesa Ross, Director of Marketing
  Email: [email protected]
  Phone: 443-946-7820
• Mary Lankester, Creative Director
  Email: [email protected]
• Xinyu (Stacy) He, Digital Marketing Specialist
  Email: [email protected]

Who should I contact if I have more questions about these changes?

Feel free to reach out to Liesa Ross, Director of Marketing at [email protected].

Thank you for adapting to these changes, and we look forward to supporting your marketing needs!